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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mere Green

April 29, 2025

5  out of  5
rating by Mere Green
"Very informative, Kyle Lott was very helpful and he built a plan around what worked best for me! Very professional would work with you guys again!"
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Sam D (Sam)

April 24, 2025

5  out of  5
rating by Sam D (Sam)
"Kyle D was great"
We responded:
"Hey Sam!! Thank you for the shoutout!! It was great working with you. And thank you very much for the Google review! We're able to help more people because of your shoutout. Call/text anytime!! 269-932-4722"
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Kayonna Wright

April 18, 2025

5  out of  5
rating by Kayonna Wright
"Had a great experience with Kyle as he worked with me very well. An easy process and great customer service!"
We responded:
"Kayonna thank you so much. It was a pleasure working with you. Your shoutout means a lot to me and the office. We are blessed to have you as our customer."
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Dashuna Hollins

April 10, 2025

5  out of  5
rating by Dashuna Hollins
"Very helpful help me find some great coverage even took his time - Kyle dewey was awesome"
We responded:
"Thank you so much Dashuna! It was a great pleasure being able to help. It made my day! Thank you for being with our office!"
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Seth Hahn

April 2, 2025

5  out of  5
rating by Seth Hahn
"Kyle Lott is an outstanding guy. And great to work with. Im really happy with the treatment received from this agency. But specifically Kyle. Give that man a raise he deserves it."
We responded:
"Thank you so much for your kind words! I’m really glad to hear that you had a great experience with me and our agency. It’s my goal to provide the best service possible, and it truly means a lot to hear your feedback. I appreciate your suggestion for a raise—I'll keep working hard to earn it! If you ever need anything or have questions in the future, please don’t hesitate to reach out. Thanks again for your support! 😊"
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Jenn Alexander

March 31, 2025

5  out of  5
rating by Jenn Alexander
"Jaden was the absolute best and helped me save a ton. He was friendly and went through everything with me. Thank you Jaden"
We responded:
"Thank you so much, Jenn!! It's been a pleasure working with you. I'm thankful you chose us and we're thankful to have you!"
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Zachary Mangrum

March 29, 2025

5  out of  5
rating by Zachary Mangrum
"Kyle was great and helped my wife and I out with getting an insurance plan, and he did his best to save us some money."
We responded:
"Thank you so much for the wonderful review! I’m really glad I could help you and your wife find an insurance plan that works for you. Saving you money while providing great coverage is always my goal! If you have any questions down the line or need further assistance, feel free to reach out. I’m here to help! Wishing you both all the best! 😊"
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Dylan Wood

March 20, 2025

5  out of  5
rating by Dylan Wood
"Very helpful, thorough. Exceeded all expectations!"
We responded:
"Thanks so much for the fantastic review, Dylan! I’m really glad to hear that I could help and exceed your expectations. It’s always my goal to provide thorough and helpful service. If you ever have more questions or need assistance in the future, just give me a shout! I’m here for you! 😊"
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Kyle Dewey

March 20, 2025

5  out of  5
rating by Kyle Dewey
"Switched from another carrier and saved $50 a month with better coverage and a life policy bundled."
We responded:
"Hey Kyle! Thanks for the awesome review! I’m thrilled you switched and are saving $50 a month with better coverage. If you need anything else, just reach out."
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Mike Ireland

March 18, 2025

5  out of  5
rating by Mike Ireland
"Quick fast and easy thank you State Farm"
We responded:
"Thanks for the great review, Mike! I’m glad to hear you found the process quick and easy. If you need anything else, just let me know. We’re here to help! 😊"
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Shelley Hale

March 4, 2025

5  out of  5
rating by Shelley Hale
"Kyle was very helpful. He helped me get the best insurance for my budget. He was very kind and he listened to my needs, and he met them very happy that i made the switch."
We responded:
"Thank you so much for the kind words, Shelley! I’m really glad I could help you find the best insurance for your budget. Listening to your needs is my priority, and I’m thrilled to hear you’re happy with the switch. If you ever need anything else or have questions, please don't hesitate to reach out."
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Mike Jenkins

February 26, 2025

1  out of  5
rating by Mike Jenkins
"Not exactly sure how to start this review. But I enjoy positivity so I'd like to start with saying what an outstanding job Sophie did with my initial contact with this state farm office. She explained several options and was the reason I set up the policy. Today 1-30-25 I called back to start the policy. Sophie was busy but I spoke with Kyle. First off I'm freaked out. I've called twice and spoken with a real person each time. Had cure insurance for years. Still not even positive a real human being works there. When I got to speak with Kyle he explained some things that Sophie tried to. Ended up saving me even more me money. Kyle went and asked his boss before telling me just to make sure. So if you have cure insurance, anyone with cure insurance! Please call and get a quote at least. Your supposed "cheap insurance" is screwing you. I saved $1200 a year switching today. This is a legit company and from my experience ask for Sophie or Kyle. They aren't just insurance agents, actually good people!!! Thank you so much. Yeah that's my original post. They sure make switching easy enough. Unfortunately I paid for 3 months of insurance up front. Explained several times that my job is demanding, and I'm a single parent. I paid for 3 months up front. Very specifically explained I want to pay every 3 months only! 2 weeks later I received a bill. And about 8 text/emails wanting me to sign up for automatic payments. Responded to them all. But it took two weeks for anyone to get back to me. Seemed like a great company when you wanted my money. Yet immediately after feel off a cliff! Again I paid for 3 months. Not even a month later they want payment. Typical insurance company. You don't matter, but they sure like your money. So if you could please get your stuff straight ( what I'm paying for) great. Otherwise after my 3 months I'll be switching again."
We responded:
"Mike, thank you for the review. Reading this made us proud. Again, I can't thank you enough for giving us this detailed shoutout."
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New Now

February 26, 2025

1  out of  5
rating by New Now
"State Farm wants to low ball customers by thousands of dollars after a car deer strike. $5400 for a $9500 vehicle is appalling. This office has set itself up to be sued for breach of contract. Do business with anyone else. State Farm is making record profits by screwing their customers."
We responded:
"Hi there, I’m sorry to hear about your experience and understand your frustration. We strive to support our customers fairly, and I’d like to look into this further. Please reach out to me directly via email at jaden@jadeninsurance.com or by phone at 269-932-4722 so we can discuss your concerns. Your feedback is important, and we appreciate you sharing it. Thank you!"
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Safeway Transportation I

February 25, 2025

5  out of  5
rating by Safeway Transportation I
"Good customer service, and exceptional knowledge of insurance policies."
We responded:
"Thank you for the Google review and kind words! Knowing and helping is one of the most fulfilling things we do on the daily. Again, thank you!"
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Paula A A Lawrence

February 19, 2025

5  out of  5
rating by Paula A A Lawrence
"Karrah always is very professional and kind when I need to ask for her help…"
We responded:
"Thank you so much! You made Karrah's day :) "
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CJ McCauslin

February 17, 2025

5  out of  5
rating by CJ McCauslin
"Kyle was a great help and switching to state farm practically slashed my bill in half. Thank you!"
We responded:
"Thanks, CJ! We're grateful you chose us (Jaden Gebbink State Farm) to be your agent. Welcome to your new State Farm family! Reach out anytime if you need anything. Jaden@jadeninsurance.com or 269-932-4722"
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Tom Barnes

February 13, 2025

5  out of  5
rating by Tom Barnes
"Kyle was super helpful and got me a great rate for two of my vehicles!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Kyle was able to help you find a great rate for your vehicles. He truly cares about our customers and loves going the extra mile. If you ever need anything else or have more questions, feel free to reach out via text or call 269-932-4722. We’re here for you!"
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Doug McKenzie

February 12, 2025

1  out of  5
rating by Doug McKenzie
"Tha absolute worst place I've dealt with, do not expect call backs or getting a reasonable explanation about a problem with your insurance."
We responded:
"Thank you for taking the time to share your experience with us. We're truly sorry to hear that your interactions did not meet your expectations. We strive to provide excellent customer service, and it's clear we fell short in this instance. Your feedback is invaluable, and we would appreciate the opportunity to address your concerns directly. Please reach out to us at 269-932-4722 so, we can work towards a resolution and ensure that your experience improves. Also know that our staff is fully licensed to help answer any questions you may have. Thank you for your patience, and we hope to hear from you soon."
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sharon penny

February 11, 2025

5  out of  5
rating by sharon penny
"You have always responded to my voice messages in a timely manner. Any issue that I may have is very quickly resolved. I’m pleased and confident with your office and love ❤️ all your personnel"
We responded:
"We greatly appreciate you and the Google review! Not many people know, but this year we are planning to grow our work family to continue to serve our customers. - Love your State Farm family"
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David Star

February 10, 2025

5  out of  5
rating by David Star
"Great company They know what the phrase customer service means Warm Regards David Sterrett Founder of the International electric Motorsports association"
We responded:
"David, we are honored to have you as a customer. Thank you for such a great review! It means the world to us. Looking forward to serving you."
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Kayla Hooge

February 9, 2025

5  out of  5
rating by Kayla Hooge
"I was looking to see if there was a more affordable car and home insurance. I was contacted by Kyle who was able to help me lower my expenses about 50%. He was friendly and helpful answering all my questions. Looking forward to working with State Farm!"
We responded:
"Thank you so much, Kayla! We're looking forward to serving you as our new customer! "
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Tammy Gebbink

February 6, 2025

5  out of  5
rating by Tammy Gebbink
"Love them"
We responded:
"<3"
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Tessa Lee

February 5, 2025

5  out of  5
rating by Tessa Lee
"Had a wonderful experience with Kyle Dewey out of the St. Joseph location. It was all so easy and over the phone. He showed true care for his job and myself as a potential and now active client! I was able to get an amazing rate through State Farm and he was able to give me the information so effortlessly and being able to communicate and break down the information to me with the understanding that I don’t work with insurance policies. I am so happy I gave them a call and got this all figured out and set up in less than 24 hours! Please reach out to them if your looking for an insurance company or looking to switch!"
We responded:
"Tessa, we're so glad you felt cared for and that he was able to break everything down for you. We’re delighted that you found an amazing rate! Your recommendation means the world to us. If you ever have questions or just want to chat, don’t hesitate to reach out. Welcome to your new State Farm family!"
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Rachael Mae Shafer

February 3, 2025

5  out of  5
rating by Rachael Mae Shafer
"Jaden was amazing! Cheapest I've paid in years with a newly driver!"
We responded:
"Thank you for the review, Rachael! We're so happy we were able to help."
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Mufasuh Dude

January 31, 2025

5  out of  5
rating by Mufasuh Dude
"Kyle was was very cordial and upfront. Treated me with respect and answered any questions I had. Gave good advice on how to switch insurance and made sure I got the best rates. Looking forward to having coverage with them."
We responded:
"Thank you very much for your kind words! We are grateful to have you with us. "